Trading Trophy™FAQ's
Every trophy tells a unique story.
Find here all the answers to your questions so your experience is as memorable as your success.
About Trading Trophy™
Here are some of the most common questions about what Trading Trophy™ is, why it matters, and how to personalize yours.
What is Trading Trophy™?
A precision laser-cut acrylic trophy, customized with your prop firm funding or payout certificate, crafted to make your achievement tangible, inspiring, and worthy of taking center stage in your trading setup.
We are the industry leader in transforming trader milestones into premium trophies, proudly serving members of the world’s leading prop firms.
Why would I need a Trading Trophy™?
For most traders, milestones come and go without ever being acknowledged.
This isn’t just a Trading Trophy™, it’s a symbol of discipline, resilience, and progress.
A daily visual reminder of how far you’ve come… and how much further you can go.
Because success deserves to be seen, not just remembered.
Which sizes do you offer?
We offer six sizes tailored to fit your certificate perfectly, depending on its orientation:
Square:
10x10 cm
20x20 cm
Landscape:
18x13 cm
20x15 cm
Portrait:
18x13 cm
20x15 cm
For example, if you upload a landscape-oriented certificate and select the larger size, you will receive a 20x15 cm trophy.
Our most popular sizes are the larger options, as they provide a striking and elegant way to display your achievement.
Do you accept certificates from all prop firms?
Absolutely. Whether it’s FTMO, AlphaCapital, TopStep, Apex, FundedNext, WeGetFunded, or any other, we can customize Trading Trophies™ for certificates from any official prop firm.
How do I customize my Trading Trophy™?
- On the product page, first select the Trading Trophy™ size you’d like to customize.
- Then click the “Upload Certificates” button to upload your certificate in .jpg, .jpeg, or .tiff format.
- Make sure to select the correct trophy format (portrait, landscape, or square) that matches your certificate in the configurator.
- Once your file is uploaded and the correct format is selected, click “Add to cart” and proceed to checkout to complete your order.
If you’re unsure or accidentally selected the wrong format, feel free to contact us as soon as possible at info@tradingtrophy.com.
How long does it take to customize my trophy?
Each trophy is customized within 2 to 3 business days in our European workshop.
Please note that this production time is in addition to the shipping time, which varies depending on your location.
Shipping & Delivery
Below are some common questions about shipping times, delivery options, and tracking your Trading Trophy™.
Is my country eligible for delivery?
We ship worldwide. Here are the details by region:
Europe
• Shipping cost: Free
• Delivery time: 4–7 business days
China, Japan, Hong Kong, Singapore
• Shipping cost: 14€
• Delivery time: 8–12 business days
Canada & USA
• Shipping cost: 19€
• Delivery time: 5–8 business days
Rest of the World
• Shipping cost: 29€
• Delivery time: 8–12 business days
The full list of eligible countries is available at checkout.
If you’re unsure whether your country is supported, feel free to email us at info@tradingtrophy.com, we’ll be happy to assist you.
How can I track my order?
You can track your order at any time by visiting our Track order page.
Simply enter your order reference number, and you’ll get updates on the status of your shipment.
If you need assistance, feel free to contact us at info@tradingtrophy.com.
How soon can I expect my Trading Trophy™ to arrive?
We ship worldwide. Here are the details by region:
Europe
• 4–7 business days
China, Japan, Hong Kong, Singapore
• 8–12 business days
Canada & USA
• 5–8 business days
Rest of the World
• 8–12 business days
If you’re unsure whether your country is supported, feel free to email us at info@tradingtrophy.com, we’ll be happy to assist you.
Orders & Changes
Here are answers to common questions about modifying or canceling your order.
Can I change or cancel my order later?
Once an order is placed, it cannot be modified.
Each Trading Trophy™is custom-made based on the certificate and specifications you provide, so any changes after confirmation would delay production and affect the quality of your personalized reward.
To ensure the best result, please double-check all details carefully before finalizing your order.
Returns & Refunds
Below are some frequently asked questions about damaged items, returns, and our refund policy.
I received a damaged item, what should I do?
If your Trading Trophy™arrives damaged, please send us clear photos of the issue by email to info@tradingtrophy.com as soon as possible.
Once we verify the damage, we will gladly send you a replacement free of charge.
Please note that we thoroughly review all damage claims to prevent fraudulent requests and ensure fairness for all our customers.
Do you offer refunds?
As each Trading Trophy™is custom-made and personalized specifically for you based on your unique certificate, we cannot offer refunds.
This policy ensures the highest quality and attention to detail for every order.
Please make sure to review all your details carefully before completing your purchase.
Loyalty & Rewards
Discover how you can earn rewards, discounts, and special benefits.
Do you have a loyalty program?
Yes, join our exclusive affiliate & loyalty program to earn rewards with every Trading Trophy™ you collect.
For every 1€ spent, you earn 10 TT Coins, and 1000 TT Coins = 10€ off your next order.
Share your referral code with fellow traders: they get 10% off, and you unlock 10% off once they purchase. Reward your victories and grow your trading circle with our program.
For more details and to join, visit here.